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Exclusive offers for clients booking directly on our website.
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Here you will find answers to the most frequently asked questions.
The Club HD is the free loyalty program of the HD Hotels chain that aims to reward the loyalty of our best customers, thanking their confidence with exclusive advantages and privileges for their members.
Just fill in the previous form with the requested data and you will receive an email with a username and a password to access the Club HD section and enjoy all the exclusive advantages and benefits.
You will have to enter the email address you used to register in the "user" field and the "password" is the one you received by email when you filled in the registration form. If you don't remember your password, you can click on "Forgotten Password?" and an email will be sent to you with the new data. Once you have logged in, you can change it in the Club HD section, in the My details part.
Very easy, just enter the Club HD section in the My Details section and follow the form to update the details you need to modify.
Being part of the Club HD will guarantee you the best online rates in our 4 hotels. You will benefit from special discounts and exclusive offers for members and you will have preference for the execution and management of your reservations, as well as a series of exclusive privileges upon your arrival at the hotel and during your stays with us. Our Club evolves with you, so the more times you stay with us the more you'll see your membership status upgraded to Club HD Silver and Club HD Gold. Discover the advantages of upgrading. You will also receive newsletters with our new campaigns and promotions so that you can keep up to date with the latest news that we are adding to the Club.
The exclusive discount as a Club HD member is automatic when you make your reservation through the call center or through our website by login in with your data. The other extras to enjoy during your stay can be selected free of charge during the booking confirmation process by clicking and selecting them in the "Extras" section. You will see them included in your confirmation and, of course, you can contact us in the call center (phone +34 900 102 171).
You will have a username and a password to access this section as a Club HD member. If you phone our Call Center you can also make reservations by phone as Club HD if you identify yourself with the email address you have registered in the form.
Once you have entered the Club HD section, you are already identified as a member for future searches and the best available rates, including the exclusive discount for Club members, applies. You can check that you are in the private area of the Club HD if at the top of the website you see "Welcome" followed by your name. In addition, when you make an availability search in your confirmed reservations, an "Club HD", "Club HD Silver" or "Club HD Gold" rate will appear, depending on your current status in the Club.
If you have stayed with us several times you will be promoted to the Silver and Gold categories, accumulating exclusive advantages. In the following link you can see all the benefits included in your reservation and stay according to your status in the Club.
The change of category to Silver or Gold is automatic and is based on the number of stays you have enjoyed with us as well as the total amount. You will receive an email when you are promoted from one category to another to notify you of the promotion benefits.
In the My Details section you can see which Club group you belong to. If you have any questions, please do not hesitate to call us on +34 900 102 171.
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