The Canary Islands is our home, a natural paradise that we must protect and preserve. We are aware that the beauty that inhabits every corner of our archipelago must be cared for down to the smallest detail. Therefore, not only as a brand, but also as Canary Islanders, we are committed to the sustainability, preservation and care of our environment.
The current challenges of our society demand organizations with values, committed to the groups of interest that promote the creation of a positive impact on it.
On the other hand, our clients increasingly demand high-value, personalized services that respond effectively to their needs and expectations. At HD we place the customer at the center of our decisions to improve their experience and satisfaction, this being the basis for consolidating a competitive organization.
We recognize diversity and work to promote gender equality, the development of our employees professional skills, working conditions, reduce inequalities and protect the rights of the most vulnerable or disadvantaged people.
We work to reduce the risks of our activities by implementing a preventive culture with permanent surveillence of the compliance of legal requirements, monitoring our environmental aspects and key performance indicators, setting goals to reduce the effects of climate change, protection of biodiversity and expanding HD Hotels' commitment to sustainability towards our supply chain and collaborators.
We promote the digital transformation of our organization to improve customer experience and the development of efficient processes, favouring its continuous improvement in order to deal with current changes in a swift manner.
The management system at HD HOTELS is the reference framework for developing and updating these policies, achieving new goals and business challenges and moving towards improving the competitiveness and sustainability of our organization.
In Las Palmas de Gran Canaria, 31 July, 2022
D. Andrés Domínguez Pérez
CEO HD Hotels
Read our environmental statement and find out how HD Hotels is committed to sustainability.
Get detailed information about our environmental performance, management policies and conservation programmes.
Join us on our journey to a more sustainable future because only together we can make a difference.
Our hotels implement, audit and certify their commitment to quality and the environment on an annual basis. We have the following certifications:
ISO 9.001, ISO 14.001, Emas, and the recognition of Travelife.
We are committed to clean energies such as the air we breathe in the Canary Islands. We are committed to nature and the activities in it in order to raise awareness about the care of the natural beauty that lies in the archipelago.
We are aware of the impact of tourism in the Canary Islands and the effect on the aquifers of our islands. That is why we assume our role by applying responsible use measures, using recycled water for irrigation and filtering measures to improve water quality.
Reducing the emissions generated by our hotels is one of our goals for 2023. Each hotel is committed to implementing actions to curb climate change, including: significant recycling processes, the use of biodegradable products in our processes, or limiting the use of plastics in our services.
We work to improve all our production processes, as well as to improve the conditions of our workers, innovating from marketing to customer relations.
Did you know our hotel is and has been for the last 10 years, certified in quality and environmental management systems such as ISO 9001, ISO 14001, EMAS and Travelife?
Did you know that we have photovoltaic solar panels installed in the hotel that generate more than 100 MWh a year? A source of renewable energy that reduces our carbon print.
Did you know that all our hotels have thermic solar panels to keep the water warm? Another source of energy that reduces our carbon print.
Did you know that we use a lot of elements to reduce the water consumption in our hotel, such as proximity sensor water taps in the bathrooms in communal areas so only the necessary amount of water is used?
Did you know that we use a salt electrolysis system to treat pool water and to avoid the use of chemical products?This is why although our pools are sweet water pools, the water has sea salt.
Did you know we collect and separate more than 30 tons a year of our waste such as paper, plastic containers and glass and all this waste is collected and treated by authorized companies?
Did you know that over 75% of the cleaning products we use have the UE ecological ticket (Ecolabel)?
Did you know that all administrative points in our company have double screen computers to reduce the use of paper by more than 25%?
Did you know that when you visit our hotel, you can learn aspects such as name, variety, species, origin, etc and a small description of the plants we have? Our entertainment team will have an activity to promote ecogardens etc
Did you know that last year we collected over 15 "pardela cenicienta", a protected kind of bird in our hotel, a job that all our staff are trained to do so they can be returned to their natural habitat?